Refund policy

Return & Refund Policy – MR. BAJAJ

At MR. BAJAJ, we strive to ensure your complete satisfaction with every purchase. However, if you need to return an item, please review our policy below:

Return Process

To initiate a return, kindly follow these steps:

Contact our Customer Support team via WhatsApp or Email
Share your Order Number along with the reason for return

Our team will guide you through the next steps.

Return Shipping

Customers are responsible for return shipping charges
We strongly recommend using a reliable courier service with tracking to ensure safe delivery

Quality Inspection

Once your parcel is received, our Quality Assurance Team will inspect the item
You will be notified regarding approval or rejection within 3–5 working days

Refund Policy

Approved returns will be refunded to the original payment method
Refund processing time is 7–10 working days after approval
Shipping charges are non-refundable

Exchange Policy

Currently, direct exchanges are not available
To exchange a product:
- Return the item for a refund
- Place a new order separately

Important Note

MR. BAJAJ reserves the right to update or modify this policy at any time. Any changes will be reflected on our website. Continued use of our services indicates your acceptance of these terms.